Nuria has been working as a cashier for several years. The store has recently laid off some employees, including Nuria. She is ready for a career change, but she is nervous about learning new skills.


She hears about Action Read from her Employment Insurance worker. She asks for help with her computer skills for job searching, and for information about training and employment programs in Guelph.




Nuria starts coming to Action Read's computer drop-in on Monday mornings. With the Computer Learning Facilitator, Nuria explores her options for employment and training support. She also learns how to access and use the Job Bank.

She is referred to Lutherwood Adult Employment Services, where she meets an employment counsellor. She gets a lot of information about career planning and job search strategies. She takes this material to Action Read, where she gets help reading and understanding it. She also considers taking a certificate program at Conestoga College.